Effective Date: July 15, 2026 Last Updated: July 15, 2026
These Terms of Service and SMS Terms & Conditions (“Terms”) govern your access to and use of the website, communications, and services provided by Endorse Engine LLC (“Endorse Engine,” “we,” “us,” or “our”).
These Terms apply when you:
Visit endorseengine.com;
Submit a form or schedule a consultation;
Communicate with Endorse Engine;
Enroll in the Endorse Engine SMS program;
Purchase or use an Endorse Engine service; or
Otherwise access or interact with our website, software, communications, or services.
By accessing our website, submitting information, enrolling in communications, or purchasing or using our services, you agree to these Terms and our Privacy Policy.
If you enter into a separate written service agreement, order form, or statement of work with Endorse Engine, that agreement will govern to the extent it conflicts with these Terms.
1. Eligibility
The Endorse Engine website and services are intended for adults who are at least 18 years old and capable of entering into a legally binding agreement.
By using our website or services, you represent that:
You are at least 18 years old;
You have the legal capacity to agree to these Terms;
The information you provide is accurate and complete; and
If you are acting for a business or organization, you have authority to bind that business or organization.
You may not use our website or services if you do not agree to these Terms.
2. Endorse Engine Services
Endorse Engine provides digital marketing and business communication services that may include:
Reputation-management services;
Customer feedback and review-request systems;
Review reactivation campaigns;
Local search engine optimization;
Google Business Profile-related support;
Automated social media content;
Customer relationship management systems;
Marketing and follow-up automations;
AI receptionist and communication services;
Appointment scheduling and reminders;
Website, funnel, and form services;
Consulting and strategy services; and
Related marketing, software, and support services.
The specific services, deliverables, fees, and service periods applicable to a client may be stated in a separate proposal, checkout page, order form, invoice, statement of work, or service agreement.
We may modify, enhance, replace, suspend, or discontinue any website feature or service when reasonably necessary. Changes to paid client services will be handled in accordance with the applicable service agreement.
3. No Guarantee of Results
Endorse Engine will provide its services in a professional and commercially reasonable manner. However, marketing and reputation-management outcomes are affected by factors outside our control.
Endorse Engine does not guarantee:
A specific number of reviews;
That every customer contacted will provide a review;
That reviews will be positive;
A particular review rating;
Specific search engine rankings;
Placement in Google Maps or local search results;
A particular number of calls, leads, appointments, or sales;
Acceptance or continued publication of content by Google, Meta, or another platform;
A specific increase in revenue; or
Any other particular business or financial result.
Search engines, review platforms, advertising platforms, telecommunications carriers, and software providers may change their policies, algorithms, approval standards, functionality, or availability without notice.
Past results, examples, projections, and testimonials do not guarantee future performance.
4. Client Responsibilities
Clients are responsible for providing accurate, complete, and lawful information needed to perform the services.
Clients must:
Maintain the legal right and authority to use all information they provide;
Obtain any consent required to contact customers, prospects, employees, or other individuals;
Maintain accurate consent and opt-out records;
Provide truthful business, customer, service, and transaction information;
Promptly notify Endorse Engine of inaccurate information or unauthorized activity;
Follow applicable laws, carrier requirements, and platform policies;
Protect account credentials and restrict access to authorized users;
Review and approve content when client approval is required; and
Cooperate with reasonable compliance and verification requests.
Clients may not instruct Endorse Engine to engage in unlawful, deceptive, misleading, fraudulent, or abusive conduct.
5. Reputation-Management Standards
Endorse Engine supports authentic customer feedback and lawful reputation-management practices.
You may not use our services to:
Create, purchase, submit, or arrange fake reviews;
Submit reviews from individuals who did not have a genuine experience with the business;
Misrepresent the identity or experience of a reviewer;
Offer compensation that is conditioned on a positive review;
Threaten, intimidate, or improperly pressure a customer to remove an honest review;
Conceal a material connection between a reviewer and a business;
Impersonate a customer, competitor, employee, or other individual;
Publish false or defamatory statements;
Manipulate ratings through fraudulent accounts or devices;
Interfere with a competitor’s reviews or business listing;
Circumvent a review platform’s policies; or
Engage in any practice prohibited by applicable consumer-protection laws or platform rules.
Clients remain responsible for the legality and accuracy of their review campaigns, customer lists, incentives, disclosures, and communications.
Endorse Engine may refuse, suspend, or terminate services involving suspected fake reviews, purchased lists, deceptive practices, unlawful suppression, spam, or platform manipulation.
6. Acceptable Use
You agree not to use the website or services to:
Violate any applicable law or regulation;
Send communications without the required permission or consent;
Send spam, phishing, fraudulent, deceptive, or misleading messages;
Upload purchased, rented, scraped, or unlawfully obtained contact lists;
Contact individuals who have opted out;
Distribute malware or harmful code;
Attempt to gain unauthorized access to any system or account;
Interfere with the operation or security of the services;
Collect information about others without authorization;
Infringe intellectual property, privacy, publicity, or other legal rights;
Harass, threaten, abuse, or discriminate against another person;
Transmit illegal, obscene, hateful, or exploitative content;
Misrepresent your identity or affiliation with another business;
Reverse engineer or improperly copy our software or systems; or
Use the services in a manner that may cause Endorse Engine, a carrier, or a technology provider to violate applicable requirements.
We may investigate suspected misuse and may restrict or terminate access where reasonably necessary to protect Endorse Engine, our clients, communication recipients, technology providers, or the public.
7. Endorse Engine SMS Program
Program Name and Sender
The program name is the Endorse Engine SMS Program.
Messages are sent by or on behalf of:
Endorse Engine LLC Lauderdale Lakes, Florida, United States Phone: 954-536-6198 Email: [email protected]
Endorse Engine is the sender of messages covered by this SMS program.
Types of Messages
Depending on the consent you provide and your relationship with Endorse Engine, messages may include:
Appointment confirmations;
Appointment reminders;
Appointment rescheduling information;
Responses to inquiries;
Requested customer-support communications;
Service and account updates;
Consultation follow-ups;
Sales follow-ups;
Information about Endorse Engine services;
Special offers;
Promotional messages; and
Marketing communications.
Marketing and non-marketing SMS consent may be presented as separate options. You may choose to consent to one category, both categories, or neither category.
SMS Consent
You may enroll in the Endorse Engine SMS Program by taking an affirmative action, such as selecting an optional, unchecked SMS consent box on an Endorse Engine form.
By opting in, you authorize Endorse Engine LLC to send SMS and MMS messages to the telephone number you provided. Messages may be sent using automated technology.
Your consent applies only to Endorse Engine LLC and the message categories described at the time of enrollment.
Consent to receive marketing or promotional text messages is not a condition of purchasing any property, goods, or services.
Providing your telephone number without separately selecting an SMS consent option does not, by itself, constitute consent to receive recurring marketing text messages.
You represent that:
You are the subscriber or customary user of the telephone number provided;
You are authorized to provide consent for that number;
The telephone number is accurate; and
You will notify Endorse Engine if you stop using or controlling that number.
Message Frequency
Message frequency varies based on your level of interest, your interactions with Endorse Engine, scheduled appointments, active inquiries, and support needs.
You may receive additional messages when you initiate a conversation, request support, schedule or change an appointment, or otherwise interact with Endorse Engine.
Message and Data Rates
Message and data rates may apply to messages sent to you by Endorse Engine and messages sent by you to Endorse Engine.
Charges are determined by your wireless carrier and mobile service plan. Contact your wireless provider with questions about your text messaging or data plan.
Opting Out
You can cancel the Endorse Engine SMS Program at any time by replying STOP to any Endorse Engine text message or by texting STOP to 954-536-6198.
After you send STOP, we may send one final SMS confirming that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages covered by that opt-out unless you subsequently provide new consent.
We may also recognize other reasonable opt-out requests, including:
CANCEL;
END;
QUIT;
UNSUBSCRIBE;
REVOKE; or
OPT OUT.
To enroll again after opting out, complete the original sign-up process and provide new consent.
Opting out of promotional messages may not prevent Endorse Engine from responding to a message you initiate or sending communications that are legally permitted and necessary to address a current service, transaction, account, security, or support matter.
Help and Customer Support
For help with the Endorse Engine SMS Program, reply HELP to any Endorse Engine text message.
When requesting help, provide enough information for us to identify and address the issue. Do not send passwords, complete payment-card numbers, or other highly sensitive information by text message.
Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.
Message delivery is subject to effective transmission by your wireless provider and is outside Endorse Engine’s complete control.
The SMS Program may not be available through every wireless carrier or on every mobile device.
Privacy
Your participation in the Endorse Engine SMS Program is governed by our Privacy Policy:
No mobile information will be shared with other organizations for their independent marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be sold, rented, or provided to other organizations for their own marketing or promotional purposes.
Information may be processed by telecommunications carriers, LeadConnector, HighLevel, and technical service providers only as necessary to operate and support the Endorse Engine SMS Program.
Changes to the SMS Program
We may modify or discontinue the SMS Program or any of its features when reasonably necessary.
If a material change affects the type or frequency of messages covered by your consent, we will provide notice or obtain new consent when required.
8. Communications With Canadian Recipients
Endorse Engine serves businesses in the United States and Canada.
Commercial electronic messages sent to Canadian recipients will be sent only where Endorse Engine has the consent or other lawful basis required by applicable Canadian law.
Endorse Engine communications to Canadian recipients will identify Endorse Engine and provide a functioning unsubscribe method.
Endorse Engine will not initiate promotional SMS campaigns to Canadian numbers unless applicable consent, identification, contact-information, and unsubscribe requirements have been satisfied.
Recipients in Canada may withdraw consent at any time by replying STOP to an SMS message, using an available unsubscribe link, or contacting [email protected].
9. Email Communications
You may unsubscribe from promotional emails by using the unsubscribe link provided in the email or contacting [email protected].
After unsubscribing from promotional emails, you may continue to receive non-promotional communications relating to:
Active services;
Billing or payment matters;
Appointments;
Customer-support requests;
Account security;
Contractual notices; or
Legal or administrative matters.
10. Fees and Payment
Fees for Endorse Engine services will be disclosed through the applicable website offer, proposal, checkout page, order form, invoice, or service agreement.
By purchasing a service, you authorize Endorse Engine and its payment processor to charge the payment method you provide for:
The initial purchase;
Applicable setup fees;
Recurring subscription charges;
Usage-based charges disclosed to you;
Approved add-on services; and
Applicable taxes.
You are responsible for maintaining accurate billing information and a valid payment method.
Unless otherwise stated in a separate written agreement, recurring services continue on a month-to-month basis until canceled.
Cancellation prevents future renewal charges but does not automatically create a refund for services already delivered, work already performed, or the current billing period.
Specific refund, cancellation, and notice requirements may be stated in the applicable order form or service agreement.
If a payment is declined, reversed, disputed, or overdue, we may suspend or limit services until the account is brought current.
11. External Technology Services
Endorse Engine may use or integrate with external technology services such as:
HighLevel;
LeadConnector;
Stripe;
Zapier;
Google Analytics;
Meta;
Google Business Profile;
Telecommunications carriers;
Scheduling systems;
Website-hosting providers; and
Other operational platforms.
Your use of an external platform may also be governed by that platform’s terms and policies.
Endorse Engine does not control and is not responsible for changes, outages, suspensions, account decisions, data availability, algorithms, or policies implemented by an external platform.
We do not guarantee that any integration or external service will remain available or function without interruption.
12. Intellectual Property
The Endorse Engine website, branding, designs, processes, software configurations, automation structures, written materials, graphics, videos, templates, and original content are owned by Endorse Engine or used with permission.
Except as expressly authorized in writing, you may not:
Copy or reproduce our materials;
Resell or sublicense our materials;
Remove copyright or ownership notices;
Publish our private processes or configurations;
Reverse engineer our systems;
Use our trademarks in a misleading manner; or
Represent our work as your own.
Clients retain ownership of their preexisting business names, trademarks, customer information, photographs, logos, and other materials supplied to Endorse Engine.
Unless otherwise stated in a service agreement, clients receive a limited right to use completed deliverables created specifically for them after all applicable fees have been paid.
13. Feedback and Submissions
If you provide ideas, suggestions, comments, or general feedback about Endorse Engine, you authorize us to use that feedback to improve and develop our services without compensation or restriction.
This section does not transfer ownership of your confidential business information or personal information.
You are responsible for ensuring that any materials you submit do not violate another person’s intellectual property, privacy, publicity, or contractual rights.
14. Confidentiality
Each party may receive nonpublic business, technical, financial, customer, or operational information from the other party.
The receiving party will use reasonable care to protect confidential information and will use it only for the purpose for which it was provided.
Confidential information does not include information that:
Is publicly available through no breach of an obligation;
Was already lawfully known by the receiving party;
Is received lawfully from another source;
Is independently developed without using the confidential information; or
Must be disclosed pursuant to law or a valid legal process.
More detailed confidentiality requirements may be included in a separate service agreement.
15. Privacy and Data Protection
Our collection and use of personal information are described in the Endorse Engine Privacy Policy:
You agree not to provide Endorse Engine with personal information that you are not legally authorized to collect, use, or process.
Clients are responsible for providing legally required notices and obtaining required permissions before uploading or connecting contact information to Endorse Engine systems.
16. Service Availability
We aim to maintain reliable website and service availability, but continuous or error-free operation cannot be guaranteed.
Services may be interrupted because of:
Maintenance;
Software updates;
Carrier or hosting outages;
Security incidents;
Internet failures;
Platform changes;
Governmental action;
Natural disasters; or
Events beyond our reasonable control.
We may perform maintenance or make changes when reasonably necessary to protect or improve the services.
17. Disclaimer of Warranties
To the fullest extent permitted by law, the website and services are provided on an “as is” and “as available” basis.
Endorse Engine disclaims warranties that are not expressly stated in a written agreement, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted availability.
Endorse Engine does not warrant that:
The services will meet every particular business objective;
The website or services will always be available;
Every error or defect will be corrected;
External platforms will accept or publish submitted content;
Communications will always be delivered;
Search rankings or platform algorithms will remain unchanged; or
The services will generate a particular financial result.
Some jurisdictions do not permit the exclusion of certain warranties. In those jurisdictions, these exclusions apply only to the extent permitted by law.
18. Limitation of Liability
To the fullest extent permitted by law, Endorse Engine will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, lost opportunities, reputational harm, or business interruption.
To the fullest extent permitted by law, Endorse Engine’s total liability arising from a particular service will not exceed the total amount paid by the client to Endorse Engine for that service during the six months immediately preceding the event giving rise to the claim.
These limitations do not apply where liability cannot legally be excluded or limited.
19. Indemnification
You agree to defend, indemnify, and hold harmless Endorse Engine LLC and its owners, managers, employees, and contractors from claims, damages, liabilities, losses, penalties, and reasonable legal expenses arising from:
Your violation of these Terms;
Your unlawful or unauthorized use of the services;
Information or content you provide;
Your failure to obtain legally required consent;
Messages sent at your direction;
Fake, misleading, or manipulated reviews;
Your violation of a platform policy;
Your infringement of another person’s rights; or
Your violation of applicable law.
Endorse Engine will provide reasonable notice of a covered claim and reasonable cooperation in its defense.
20. Suspension and Termination
You may stop using the website at any time. Paid services may be canceled according to the applicable order form or service agreement.
Endorse Engine may suspend or terminate access when reasonably necessary because of:
Nonpayment;
Fraud or suspected fraud;
Security risks;
Illegal messaging activity;
Spam complaints;
Purchased or unlawfully obtained contact lists;
Fake review activity;
Abuse of the services;
Platform or carrier violations;
Violation of these Terms; or
Conduct that creates legal or reputational risk for Endorse Engine.
Termination does not eliminate payment obligations, confidentiality duties, intellectual property restrictions, indemnification obligations, or other provisions that are intended to survive termination.
21. Governing Law and Venue
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
Any legal proceeding arising from these Terms or the Endorse Engine services must be brought in a state or federal court with jurisdiction in Broward County, Florida, unless applicable law requires a different location.
Before filing a legal claim, the parties agree to make a good-faith effort to resolve the dispute through direct written communication.
Nothing in these Terms prevents either party from seeking immediate injunctive or equitable relief when necessary to prevent unauthorized use, data misuse, intellectual property infringement, or other irreparable harm.
22. Changes to These Terms
We may update these Terms to reflect changes in:
Our services;
Technology;
Messaging practices;
Carrier requirements;
Platform policies;
Business operations; or
Applicable law.
When changes are made, we will update the “Last Updated” date at the top of this page.
Material changes may also be communicated through the website, email, SMS, account notification, or another reasonable method.
Your continued use of the website or services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
Changes to SMS terms will not expand the marketing messages covered by your consent where new consent is legally required.
23. Severability
If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary or removed, and the remaining provisions will remain effective.
24. No Waiver
A failure by Endorse Engine to enforce a provision of these Terms does not waive our right to enforce that provision later.
25. Entire Agreement
These Terms, the Privacy Policy, and any applicable service agreement, order form, proposal, or statement of work constitute the agreement between you and Endorse Engine concerning the applicable services.
26. Contact Information
Questions about these Terms, our services, or the Endorse Engine SMS Program may be directed to:
Endorse Engine LLC Lauderdale Lakes, Florida, United States Website: Endorse Engine Email: [email protected] Phone: 954-536-6198
